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Frequently Asked Questions

General

Arboretum Villages offers a variety of spacious floor plans, including 1-bedroom, 1-bedroom plus den, 2-bedroom, and 2-bedroom plus den options to suit your needs. 

Yes, we are a pet-friendly community! Residents can have up to 2 pets per apartment home. We allow both cats and dogs with a weight limit of 80 lbs. Please note, there are breed restrictions. 

You can easily apply online via our website or in person at the leasing office. The application process includes an ID verification, credit check, background check, and proof of income. 

We encourage appointments to ensure the best experience, but we welcome walk-ins! Please check our office hours on the "Contact Us" page to plan your visit. 

Parking is included in your rent. Residents are responsible for electric, gas, water, sewer, trash concierge, and trash utility pick-up services. 

Yes, we offer flexible lease renewal options. We will contact you before your lease expiration to inform you of your renewal options. Feel free to reach out to our leasing team if you have any questions or special requests. 

Rent payments can be made through our resident portal via one-time or recurring payments using a bank account or credit card. We also accept personal checks, cashier’s checks, or money orders at the leasing office. 

Maintenance

Yes, we offer on-site maintenance Monday through Friday and 24-hour emergency maintenance services every day of the week for urgent needs. 

Maintenance requests can be submitted easily through our resident portal or by contacting the leasing office directly. 

Amenities

Our residents enjoy an array of luxury amenities, including: 

  • 24-hour fitness center and weight room 

  • Yoga studio 

  • Clubroom with cybercafé 

  • Game room 

  • Sparkling swimming pool and wading pool 

  • Grilling and fire pit area 

  • Dog park 

  • Volleyball court 

  • Playground 

We provide ample open lot parking at no additional cost. Garage parking is available, when offered, for $175 per month. 

While we do not offer in-unit laundry, every building features a convenient laundry room. Residents can use quarters or a user-friendly app that notifies you when your laundry is nearing completion. 

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Our team is always ready to answer your questions.